Can't Verify a Destination

This guide fixes every way destination verification can fail in AliasFleet: a missing verification email, a rejected 6-digit code, the 15-minute lockout after 3 wrong attempts, an expired or already-used link, and corporate filters that swallow the message. For the normal step-by-step flow, see Verifying a Destination.

At a glance: the limits that trip people up#

Why hasn't my verification email arrived?#

Almost every "missing" verification email is actually sitting in spam, filed under a tab, or still on its way. Go through this list in order.

1. Start with spam and junk. In Gmail, check Spam plus the Promotions and Updates tabs, where automated mail often ends up. In Outlook or Hotmail, look in Junk Email, and the Other tab if Focused Inbox is on.
2. Search the whole mailbox for "AliasFleet" or "verification". A mail rule may have quietly filed it into a folder you never open.
3. Give it a couple of minutes. Delivery is usually instant, but some providers hold a first message back for a few minutes.
4. Double-check the address. Look at what the verification screen shows. If there is a typo, delete the destination and add it again with the right address, following Adding a Destination.
5. Hit the Resend email button. There is a 30-second cooldown between resends. Wait a minute or two after each resend before trying again, and always use the code from the newest email.

Why is my 6-digit code being rejected?#

A rejected code is rarely a system problem. It almost always means the code is wrong, out of date, or not the latest one sent.

1. Type all 6 digits exactly as shown. Numbers only. If you copy and paste, check no space has crept in before or after the digits.
2. Use the latest email. Every resend creates a fresh code and kills the previous one. If you asked for a resend, the code in the older email is dead, even inside its 15 minutes.
3. Check the code is still live. Codes expire 15 minutes after they are sent. If you opened the email late, click Resend email and type in the new code straight away.
4. Make sure the code belongs to this destination. If you are verifying several addresses at once, check the email is for the one you are on now. The sender and subject line name the destination.

Why am I locked out of verification?#

Three wrong code entries lock verification for that destination for 15 minutes. It is there to block guessing, and the timer starts on the third wrong attempt.

1. Wait out the full 15 minutes. Nothing you enter or resend will work during the lockout, so walk away and come back.
2. Once it clears, resend for a fresh code. The code you kept fighting is expired by now anyway. Enter the new one slowly, one digit at a time.
3. Remember the lockout is per destination, not per account. Your other destinations, aliases, and forwarding carry on as normal. Only the address you were verifying is paused.

Why does the verification link say it has already been used?#

The verification link is single-use. The first click uses it up; a second click always shows an error, and that is normal.

1. Check the destination's status first. Go through the flow in Verifying a Destination and see whether the address now shows as verified. If it does, you are finished. The error on the second click means nothing.
2. If it still shows unverified, the link has probably expired. Links last 15 minutes. Request a fresh verification email from the verification screen.
3. Use the 6-digit code instead. The code survives email clients that pre-scan links (some corporate scanners click links automatically, which burns a single-use link before you ever see it). A scanner cannot use up a code.

How do I verify a corporate or work email address?#

You can verify a work address, but corporate mail systems run the strictest filters you will run into. Automated senders from unknown addresses often get quarantined silently, so the email never reaches your spam or inbox at all.

1. Check the admin quarantine. Both Microsoft 365 and Google Workspace hold suspicious mail in an admin quarantine that you cannot see from your own mailbox. Ask your IT team to look for the verification message there and release it.
2. Ask IT to allowlist the sender. Have them allowlist mail from AliasFleet's sender address, or the whole aliasfleet.com domain, so future mail gets through. Pass on the sender address from any verification email you have received somewhere else.
3. Test with a personal address first. Verify a Gmail or Outlook.com address to prove the process works for you, then go after the corporate one separately. If the personal one verifies fine and the work one never gets the email, the block sits on the corporate side.
4. Corporate scanners and single-use links are a bad mix. As noted above, some corporate gateways click every link in incoming mail before it reaches you. For work addresses, always use the 6-digit code, never the link.

A destination is the real inbox your aliases forward to, so pick and protect it with care. If it is not obvious why it should stay separate from the address you give websites, read Your Email Goes Further Than the Website You Signed Up To.

Why does my destination still show as unverified after it worked?#

Sometimes verification completes behind the scenes while the page has not caught up yet.

1. Refresh the page. The status usually updates seconds after a successful verification.
2. If a refresh does not do it, log out and back in. That forces the dashboard to reload the destination's state.
3. Use the Reverify option. From the destination's menu, pick Reverify to trigger a fresh verification email and start over, following Verifying a Destination.

Still stuck?#

Open a support ticket from the dashboard and include the destination address, which of the steps above you have already tried, and the exact error message you see. That detail is what lets support find the problem instead of guessing.