The verification email didn't arrive
Check your spam or junk folder first — verification emails land there more often than you'd expect, especially with corporate email providers.
If it's not there either, use the Resend email button on the verification screen. There's a 30-second cooldown between resend attempts. The code expires after 15 minutes, so if you waited a while before checking, request a fresh one.
The code isn't being accepted
Make sure you're entering all 6 digits exactly as shown in the email. The code is numbers only. Copy-pasting is fine as long as you don't accidentally include a space.
If the page says the code is expired, click Resend email to get a new one and enter it promptly.
Too many failed attempts — account blocked
After 3 incorrect code entries, verification for that destination is locked for 15 minutes. You can't enter codes or request new ones during this time. Wait it out, then use Resend email to get a fresh code and try again.
The lockout is per destination address, not per account — your other destinations and aliases are unaffected.
The link in the email isn't working
The verification link is single-use. If you clicked it once already and the destination is now verified, the link will show an error on a second click — that's expected. Check Destinations to confirm the destination is listed and verified.
If it shows as unverified and the link isn't working, it may have expired (links are valid for 15 minutes). Request a new verification email from the verification screen instead and use the 6-digit code.
The email address can't receive the verification email
Some addresses have strict filters or blocks on unknown senders. If you're trying to verify a work or corporate email:
- Ask your IT team to allowlist emails from AliasFleet's sending domain
- Try verifying a personal address first to confirm the process works, then tackle the corporate address separately
Already verified but showing as unverified
Try refreshing the Destinations page. Occasionally a verification completes but the UI hasn't refreshed yet. If it still shows unverified after a refresh, use the Reverify option from the destination's menu to trigger a fresh verification.
Still stuck?
Open a support ticket with the destination email address and a description of what's happening.