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OverviewWhat is AliasFleet?Creating an AliasEmails Not ArrivingContact Support

Getting Started

Getting Started
  • What is AliasFleet?
  • Your First Alias
  • Understanding Forwarding
  • Your Dashboard at a Glance

Account & Billing

Account & Billing
  • Your Plan and Usage Limits
  • Upgrading to Pro
  • Managing Your Subscription
  • Downloading Invoices
  • Support Ticket Limits
  • Membership Tier
  • Billing Cycle and Renewal
  • API Rate Limits by Plan

Billing Support

Account & Billing
  • Cancelling Your Subscription
  • Downgrading Your AliasFleet Plan
  • Understanding Proration and Plan Changes
  • Updating Your Payment Method
  • Handling Failed Payments and Account Suspension
  • AliasFleet Refund Policy

Email Aliases

Email Aliases
  • Creating and Managing Aliases
  • Activating and Deactivating an Alias
  • Deleting an Alias
  • Sorting, Filtering and Searching Aliases
  • Grid View vs List View
  • Grouping Aliases
  • Alias Categories
  • Copying an Alias Address
  • Per-Alias Email Banner Settings
  • Alias Permission Mode
  • Sending Outbound Emails (Quick Send)

Custom Domains

Custom Domains
  • Adding a Custom Domain
  • DNS Verification
  • Domain Status and Health Indicators
  • Subdomains
  • Removing a Domain
  • Using Your Domain on Aliases

Destinations

Destinations
  • What Is a Destination?
  • Adding a Destination
  • Verifying a Destination
  • Setting a Default Destination
  • Reply from Aliases
  • Send New Emails from Aliases
  • Understanding Email Threading & Replies
  • One-Click Enable from Bounce Email
  • Removing a Destination
  • PGP Encryption for Destinations
  • WKD Auto-Encryption for Replies & Sends

Security & Privacy

Security & Privacy
  • Security Best Practices
  • Two-Factor Authentication (2FA)
  • Active Sessions
  • Changing Your Password
  • What Data AliasFleet Stores
  • Reporting a Security Issue
  • Browser Extension Sessions
  • How to Use Vault Lock in the Extension

Rate Limiting

Security & Privacy
  • Rate Limiting & Account Protection

Settings

Settings
  • General Settings
  • Profile Settings
  • Alias Settings
  • Destinations in Settings
  • Notification Settings
  • Security Settings
  • Deleting Your Account

Analytics

Analytics
  • Analytics Overview
  • Alias Performance
  • Top Senders
  • Trends
  • Bounces
  • Bandwidth Usage
  • Category Breakdown
  • Exporting Analytics Data
  • Understanding Your Alias Statistics
  • How Monthly Trends Work

Sender Rules

Sender Rules
  • Using Sender Rules
  • Blacklist vs Deactivating an Alias
  • Using Sender Rules to Allow Senders (Whitelist)
  • Blocked Emails Explained

Troubleshooting

Troubleshooting
  • Emails Not Arriving
  • Can't Verify a Destination
  • DNS Not Verifying
  • Can't Log In
  • Replies Not Going Through Alias
  • Alias Not Forwarding
  • Payment Failed
  • Browser Extension Issues
  • Too Many Requests Error
  • Page Not Loading or Showing an Error

Developers

Developer API
  • Identity & Token Introspection API
  • Aliases API
  • Alias Destinations & Batch Operations API
  • Domains API
  • Destinations API
  • Quick-Send API
  • Sender Rules API
  • Activity & Audit Logs API
  • Fleet Analytics API
  • Rules Engine API
  • Security & Threat Intelligence API
  • Webhooks API
PrivacyTermsCookies
Article Navigation
OverviewWhat is AliasFleet?Creating an AliasEmails Not ArrivingContact Support

Getting Started

Getting Started
  • What is AliasFleet?
  • Your First Alias
  • Understanding Forwarding
  • Your Dashboard at a Glance

Account & Billing

Account & Billing
  • Your Plan and Usage Limits
  • Upgrading to Pro
  • Managing Your Subscription
  • Downloading Invoices
  • Support Ticket Limits
  • Membership Tier
  • Billing Cycle and Renewal
  • API Rate Limits by Plan

Billing Support

Account & Billing
  • Cancelling Your Subscription
  • Downgrading Your AliasFleet Plan
  • Understanding Proration and Plan Changes
  • Updating Your Payment Method
  • Handling Failed Payments and Account Suspension
  • AliasFleet Refund Policy

Email Aliases

Email Aliases
  • Creating and Managing Aliases
  • Activating and Deactivating an Alias
  • Deleting an Alias
  • Sorting, Filtering and Searching Aliases
  • Grid View vs List View
  • Grouping Aliases
  • Alias Categories
  • Copying an Alias Address
  • Per-Alias Email Banner Settings
  • Alias Permission Mode
  • Sending Outbound Emails (Quick Send)

Custom Domains

Custom Domains
  • Adding a Custom Domain
  • DNS Verification
  • Domain Status and Health Indicators
  • Subdomains
  • Removing a Domain
  • Using Your Domain on Aliases

Destinations

Destinations
  • What Is a Destination?
  • Adding a Destination
  • Verifying a Destination
  • Setting a Default Destination
  • Reply from Aliases
  • Send New Emails from Aliases
  • Understanding Email Threading & Replies
  • One-Click Enable from Bounce Email
  • Removing a Destination
  • PGP Encryption for Destinations
  • WKD Auto-Encryption for Replies & Sends

Security & Privacy

Security & Privacy
  • Security Best Practices
  • Two-Factor Authentication (2FA)
  • Active Sessions
  • Changing Your Password
  • What Data AliasFleet Stores
  • Reporting a Security Issue
  • Browser Extension Sessions
  • How to Use Vault Lock in the Extension

Rate Limiting

Security & Privacy
  • Rate Limiting & Account Protection

Settings

Settings
  • General Settings
  • Profile Settings
  • Alias Settings
  • Destinations in Settings
  • Notification Settings
  • Security Settings
  • Deleting Your Account

Analytics

Analytics
  • Analytics Overview
  • Alias Performance
  • Top Senders
  • Trends
  • Bounces
  • Bandwidth Usage
  • Category Breakdown
  • Exporting Analytics Data
  • Understanding Your Alias Statistics
  • How Monthly Trends Work

Sender Rules

Sender Rules
  • Using Sender Rules
  • Blacklist vs Deactivating an Alias
  • Using Sender Rules to Allow Senders (Whitelist)
  • Blocked Emails Explained

Troubleshooting

Troubleshooting
  • Emails Not Arriving
  • Can't Verify a Destination
  • DNS Not Verifying
  • Can't Log In
  • Replies Not Going Through Alias
  • Alias Not Forwarding
  • Payment Failed
  • Browser Extension Issues
  • Too Many Requests Error
  • Page Not Loading or Showing an Error

Developers

Developer API
  • Identity & Token Introspection API
  • Aliases API
  • Alias Destinations & Batch Operations API
  • Domains API
  • Destinations API
  • Quick-Send API
  • Sender Rules API
  • Activity & Audit Logs API
  • Fleet Analytics API
  • Rules Engine API
  • Security & Threat Intelligence API
  • Webhooks API
PrivacyTermsCookies
Docs
Troubleshooting

Troubleshooting

Fix common problems with forwarding, verification, domains, and account access

Updated May 11, 2026

If something isn't working the way you expect, this section is the place to start. Most issues fall into a small number of categories — emails not arriving, verification problems, DNS not verifying, or login trouble.

Each article walks through the most likely causes in order, starting with the simplest things to check. Work through them top to bottom and you'll usually find the fix quickly.

If you've gone through the relevant article and still can't figure it out, open a support ticket and include what you've already tried — it speeds things up considerably.

Articles in this topic

Emails Not Arriving

Troubleshooting

What to check when emails sent to your alias aren't showing up in your inbox

2 min read
Updated May 11, 2026

Can't Verify a Destination

Troubleshooting

What to do when destination verification isn't working

2 min read
Updated May 11, 2026

DNS Not Verifying

Troubleshooting

What to check when your custom domain DNS records won't verify

2 min read
Updated May 11, 2026

Can't Log In

Troubleshooting

What to do when you can't sign in to your AliasFleet account

2 min read
Updated May 11, 2026

Replies Not Going Through Alias

Troubleshooting

What to check when replies aren't sending from your alias address

2 min read
Updated May 11, 2026

Alias Not Forwarding

Troubleshooting

Why an alias might stop forwarding and how to fix it

2 min read
Updated May 11, 2026

Payment Failed

Troubleshooting

What to do when a payment fails or is declined

2 min read
Updated May 11, 2026

Browser Extension Issues

Troubleshooting

Common problems with the AliasFleet browser extension and how to fix them

2 min read
Updated May 11, 2026

Too Many Requests Error

Troubleshooting

What to do when you see a 'Too many requests' or 429 error in AliasFleet

2 min read
Updated May 18, 2026

Page Not Loading or Showing an Error

Troubleshooting

What to do when an AliasFleet page shows a 'Failed to load' error or a blank section instead of your data

2 min read
Updated May 18, 2026