Your plan, usage limits, subscription management, and invoices
This section covers everything to do with your AliasFleet subscription — what's included on each plan, how to upgrade, how billing works, and where to find your invoices.
If you're trying to figure out why you've hit a limit, start with Your plan and usage limits. If you need to change or cancel your subscription, the Stripe customer portal handles all of that — see Managing your subscription.
What's included on each plan and how to check your current usage
How to upgrade your account and what changes immediately
How to change your plan, update payment details, and manage your subscription
Learn how cancellation works and what account access you retain until the billing period ends.
Where to find and download your past invoices
How many support tickets you can create based on your plan
Learn how downgrading your subscription works and when the changes take effect.
What your membership number and tier mean
How monthly and annual billing works and when you get charged
Learn how we calculate costs and apply credits when you change your AliasFleet subscription mid-cycle.
How many requests per minute each plan allows, and what counts toward your limit
Instructions on how to securely add, remove, or update the credit cards on your account.
Understand what happens when a subscription payment fails and how to restore your account.
Details on our refund policy, cancellation terms, and dispute resolution.