The Alias Performance tab lists aliases with the mail each one forwarded in a selected period. Each row shows one alias, its forwarded count, its category, and a marker showing whether the alias is active or paused. The tab covers per-alias figures only; summary figures for the whole account appear at the top of the Analytics page.
The map of the whole Analytics page is in Analytics Overview. The Dashboard cards and the Analytics summary figures are explained in Understanding Alias Statistics.
Alias Performance is available on every plan. The period selector offers the last 24 hours, 7 days, 30 days or 90 days, and the 30-day and 90-day views need a Pro plan or above.
How do I open Alias Performance?#
- Open Analytics: select Analytics in the main navigation.
- Select a period: use the period selector. The default period is 7 days. The tab label shows the alias count, for example Alias Performance (12).
- Open the tab: select the Alias Performance tab. The card is titled Alias Performance Ledger.
- Read a row: each row shows the alias address, a category badge, a trend arrow, and a forwarded count on the right.
- Open one alias: select a row to open that alias on its own detail page.
The list shows 10 aliases per page. Pagination controls appear below the list when the list runs past one page. The tab has no search box and no column sorting, so rows are not ordered by forwarded count.
What does each row show?#
| Item | What it shows |
|---|---|
| Alias address | The full alias address, for example shop@yourhandle.aliasfleet.me. |
| Category badge | The category assigned to the alias, for example Shopping or Finance. |
| Trend arrow | An up arrow when the alias is active, a down arrow when the alias is paused. The arrow shows status, not a change in volume. |
| Forwarded | The number of emails forwarded through the alias in the selected period. |
The list has no Blocked column and no Last Activity column. Blocked mail for the period appears in the summary figures at the top of the Analytics page, explained in Understanding Alias Statistics. Bounce detail is on the alias detail page and in Bounces.
How do I find a quiet alias?#
A quiet alias received little or no mail in the selected period. Counts need comparison across periods: an alias used once a year for a tax return shows zero in a 7-day view and normal use in a 90-day view.
An alias with no mail across a 90-day period is a candidate for pausing or deletion, provided no service depends on it. The alias needs checking against the accounts where it is used first: an alias tied to an account that sends rare but important mail remains in place even with a zero count. Pausing stops forwarding without deleting the address.
How do I find a spam source?#
A spam source is a sender or a service sending mail the account holder did not request. The Alias Performance list narrows the search to one alias: a sudden rise in forwarded mail on one alias points to the alias that received the extra mail.
- Find the alias: open the Alias Performance tab for the last 7 days and note the alias with the highest forwarded count.
- Check the senders: open the alias detail page. The Active Sender Audit card lists the top senders for that alias, up to five, with counts.
- Act on the sender: block the sender, or pause the alias and replace it where the account allows. The replacement steps are in When an Alias Starts Getting Spam, Contain It and Replace It.
For example, an alias created for a shopping site that starts receiving daily promotional mail from an unrelated sender shows a high forwarded count, and that sender appears at the top of the Active Sender Audit.
What does the alias detail page show?#
Selecting a row opens the detail page for that alias. The heading shows the alias address, an Active or Inactive badge, the category badge, the creation date, a copy button, and a Manage button that opens the alias settings. The detail page has its own period selector with the same four options, and changing the period reloads the cards and charts for that alias only.
| Card | What it shows |
|---|---|
| Total Volume | All emails received on the alias in the period, with a change figure beside it. |
| Forwarded | Emails delivered to the destination inbox, with the share of total volume. |
| Replies | Replies routed back through the alias, with the share of total volume. |
| Bounces | Failed deliveries in the period. Zero bounces shows as a green 0 bounces badge. |
Below the cards, the Traffic Timeline chart compares forwarded volume, replies and outbound sends over the period. The Hourly Arrival Distribution chart shows when mail arrives by hour of day. The Active Sender Audit lists the top five senders for the alias. A banner notes that hourly delivery heatmaps, sender pattern audits and MTA bounce rejection logs for individual aliases need the Business plan.
How do I check the numbers?#
The forwarded count on the list and the Forwarded card on the alias detail page cover the same period and should agree.
The list count differs from the Dashboard Total Forwarded figure, which is an all-time total covering every email forwarded since the account started. The list counts one period only, so a busy account with a quiet week shows a high Dashboard total and low list counts.
Troubleshooting#
The list is empty. The page shows "No alias performance data available for this range" when no alias has performance data for the selected period. Select a longer period and check again.
An alias shows a down arrow but still has a forwarded count. The arrow shows the current status. The count covers the selected period. An alias paused part way through the period still shows mail forwarded before it was paused.
The forwarded count looks low. Check the period selector first: a 24-hour view counts one day only. Then check the alias status, since a paused alias receives no new mail. Then open the alias detail page and check the Bounces card.
The list shows fewer aliases than the account holds. The list shows 10 aliases per page, so use the pagination controls to see the rest. The tab label shows the total count in brackets.
Related articles#
- Analytics Overview: a map of the Analytics page and every tab.
- Understanding Alias Statistics: what the Dashboard cards and the Analytics summary figures count.
- Trends: daily volume and peak receiving hours.
- Bounces: bounce counts, bounce rate and bounce types.
- Exporting Analytics: how to download analytics data for further analysis.
- When an Alias Starts Getting Spam, Contain It and Replace It: how to act when one alias starts receiving spam.