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OverviewWhat is AliasFleet?Creating an AliasEmails Not ArrivingContact Support

Getting Started

Getting Started
  • What is AliasFleet?
  • Your First Alias
  • Understanding Forwarding
  • Your Dashboard at a Glance

Account & Billing

Account & Billing
  • Your Plan and Usage Limits
  • Upgrading to Pro
  • Managing Your Subscription
  • Downloading Invoices
  • Support Ticket Limits
  • Membership Tier
  • Billing Cycle and Renewal
  • API Rate Limits by Plan

Billing Support

Account & Billing
  • Cancelling Your Subscription
  • Downgrading Your AliasFleet Plan
  • Understanding Proration and Plan Changes
  • Updating Your Payment Method
  • Handling Failed Payments and Account Suspension
  • AliasFleet Refund Policy

Email Aliases

Email Aliases
  • Creating and Managing Aliases
  • Activating and Deactivating an Alias
  • Deleting an Alias
  • Sorting, Filtering and Searching Aliases
  • Grid View vs List View
  • Grouping Aliases
  • Alias Categories
  • Copying an Alias Address
  • Per-Alias Email Banner Settings
  • Alias Permission Mode
  • Sending Outbound Emails (Quick Send)

Custom Domains

Custom Domains
  • Adding a Custom Domain
  • DNS Verification
  • Domain Status and Health Indicators
  • Subdomains
  • Removing a Domain
  • Using Your Domain on Aliases

Destinations

Destinations
  • What Is a Destination?
  • Adding a Destination
  • Verifying a Destination
  • Setting a Default Destination
  • Reply from Aliases
  • Send New Emails from Aliases
  • Understanding Email Threading & Replies
  • One-Click Enable from Bounce Email
  • Removing a Destination
  • PGP Encryption for Destinations
  • WKD Auto-Encryption for Replies & Sends

Security & Privacy

Security & Privacy
  • Security Best Practices
  • Two-Factor Authentication (2FA)
  • Active Sessions
  • Changing Your Password
  • What Data AliasFleet Stores
  • Reporting a Security Issue
  • Browser Extension Sessions
  • How to Use Vault Lock in the Extension

Rate Limiting

Security & Privacy
  • Rate Limiting & Account Protection

Settings

Settings
  • General Settings
  • Profile Settings
  • Alias Settings
  • Destinations in Settings
  • Notification Settings
  • Security Settings
  • Deleting Your Account

Analytics

Analytics
  • Analytics Overview
  • Alias Performance
  • Top Senders
  • Trends
  • Bounces
  • Bandwidth Usage
  • Category Breakdown
  • Exporting Analytics Data
  • Understanding Your Alias Statistics
  • How Monthly Trends Work

Sender Rules

Sender Rules
  • Using Sender Rules
  • Blacklist vs Deactivating an Alias
  • Using Sender Rules to Allow Senders (Whitelist)
  • Blocked Emails Explained

Troubleshooting

Troubleshooting
  • Emails Not Arriving
  • Can't Verify a Destination
  • DNS Not Verifying
  • Can't Log In
  • Replies Not Going Through Alias
  • Alias Not Forwarding
  • Payment Failed
  • Browser Extension Issues
  • Too Many Requests Error
  • Page Not Loading or Showing an Error

Developers

Developer API
  • Identity & Token Introspection API
  • Aliases API
  • Alias Destinations & Batch Operations API
  • Domains API
  • Destinations API
  • Quick-Send API
  • Sender Rules API
  • Activity & Audit Logs API
  • Fleet Analytics API
  • Rules Engine API
  • Security & Threat Intelligence API
  • Webhooks API
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Article Navigation
OverviewWhat is AliasFleet?Creating an AliasEmails Not ArrivingContact Support

Getting Started

Getting Started
  • What is AliasFleet?
  • Your First Alias
  • Understanding Forwarding
  • Your Dashboard at a Glance

Account & Billing

Account & Billing
  • Your Plan and Usage Limits
  • Upgrading to Pro
  • Managing Your Subscription
  • Downloading Invoices
  • Support Ticket Limits
  • Membership Tier
  • Billing Cycle and Renewal
  • API Rate Limits by Plan

Billing Support

Account & Billing
  • Cancelling Your Subscription
  • Downgrading Your AliasFleet Plan
  • Understanding Proration and Plan Changes
  • Updating Your Payment Method
  • Handling Failed Payments and Account Suspension
  • AliasFleet Refund Policy

Email Aliases

Email Aliases
  • Creating and Managing Aliases
  • Activating and Deactivating an Alias
  • Deleting an Alias
  • Sorting, Filtering and Searching Aliases
  • Grid View vs List View
  • Grouping Aliases
  • Alias Categories
  • Copying an Alias Address
  • Per-Alias Email Banner Settings
  • Alias Permission Mode
  • Sending Outbound Emails (Quick Send)

Custom Domains

Custom Domains
  • Adding a Custom Domain
  • DNS Verification
  • Domain Status and Health Indicators
  • Subdomains
  • Removing a Domain
  • Using Your Domain on Aliases

Destinations

Destinations
  • What Is a Destination?
  • Adding a Destination
  • Verifying a Destination
  • Setting a Default Destination
  • Reply from Aliases
  • Send New Emails from Aliases
  • Understanding Email Threading & Replies
  • One-Click Enable from Bounce Email
  • Removing a Destination
  • PGP Encryption for Destinations
  • WKD Auto-Encryption for Replies & Sends

Security & Privacy

Security & Privacy
  • Security Best Practices
  • Two-Factor Authentication (2FA)
  • Active Sessions
  • Changing Your Password
  • What Data AliasFleet Stores
  • Reporting a Security Issue
  • Browser Extension Sessions
  • How to Use Vault Lock in the Extension

Rate Limiting

Security & Privacy
  • Rate Limiting & Account Protection

Settings

Settings
  • General Settings
  • Profile Settings
  • Alias Settings
  • Destinations in Settings
  • Notification Settings
  • Security Settings
  • Deleting Your Account

Analytics

Analytics
  • Analytics Overview
  • Alias Performance
  • Top Senders
  • Trends
  • Bounces
  • Bandwidth Usage
  • Category Breakdown
  • Exporting Analytics Data
  • Understanding Your Alias Statistics
  • How Monthly Trends Work

Sender Rules

Sender Rules
  • Using Sender Rules
  • Blacklist vs Deactivating an Alias
  • Using Sender Rules to Allow Senders (Whitelist)
  • Blocked Emails Explained

Troubleshooting

Troubleshooting
  • Emails Not Arriving
  • Can't Verify a Destination
  • DNS Not Verifying
  • Can't Log In
  • Replies Not Going Through Alias
  • Alias Not Forwarding
  • Payment Failed
  • Browser Extension Issues
  • Too Many Requests Error
  • Page Not Loading or Showing an Error

Developers

Developer API
  • Identity & Token Introspection API
  • Aliases API
  • Alias Destinations & Batch Operations API
  • Domains API
  • Destinations API
  • Quick-Send API
  • Sender Rules API
  • Activity & Audit Logs API
  • Fleet Analytics API
  • Rules Engine API
  • Security & Threat Intelligence API
  • Webhooks API
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Security & Privacy
Docs
Security & Privacy
Reporting a Security Issue

Reporting a Security Issue

How to report a vulnerability or security concern to the AliasFleet team

2 min read
Updated May 11, 2026

If you've found a security vulnerability or something that looks like it could be a problem, please let us know.

How to report

Open a support ticket and describe what you found. Include:

  • What the issue is and where you found it
  • Steps to reproduce it if possible
  • What information or access it could expose

We take security reports seriously and respond as quickly as we can.

What to expect

We'll acknowledge your report and investigate. If the issue is confirmed, we'll work on a fix and keep you updated. We don't currently have a formal bug bounty program, but we do genuinely appreciate responsible disclosure.

Please don't

  • Exploit the vulnerability beyond what's needed to confirm it exists
  • Access or modify other users' data
  • Share the details publicly before we've had a chance to address it

Responsible disclosure gives us time to fix the issue before it becomes a wider problem. We'll always credit you in our acknowledgements if you'd like.

If your own account is compromised

If you think your account has been accessed without your permission, that's not a vulnerability report — go to Active sessions to revoke unknown sessions and change your password immediately. Then open a support ticket so we can look into what happened.

Frequently Asked Questions

Is there a bug bounty program?

We don't have a formal bug bounty program, but we genuinely appreciate responsible disclosure and will credit you in our acknowledgements if you'd like.

What information should I include in a security report?

Include what the issue is, where you found it, steps to reproduce, and what information or access it could potentially expose.

How long does it take to hear back?

We acknowledge reports quickly and respond as fast as we can. Investigation time varies based on the complexity of the issue.

Can I publicly disclose the vulnerability?

Please don't share details publicly until we've had a chance to address it. Responsible disclosure gives us time to fix the issue before it becomes widespread.

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Related articles

Security Best Practices

Essential security tips to keep your email aliases and account safe

Two-Factor Authentication (2FA)

How to set up 2FA on your account using an authenticator app or email

Active Sessions

How to see where you're logged in and revoke sessions you don't recognise

Changing Your Password

How to change your password from settings or reset it if you've forgotten it

What Data AliasFleet Stores

What information is stored on your account and what we don't keep

Content

How to reportWhat to expectPlease don'tIf your own account is compromised

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