AliasFleet stores account details, aliases, destinations, custom domains, session records and billing records. It does not store email bodies, attachments or subject lines; those pass through the forwarding servers and are not kept. Deleting an account removes all account data immediately.
An AliasFleet account is required to review, export or delete personal data. The data export is available on all plans, including the free plan. Account deletion is permanent and cannot be undone.
Stored data#
The table below lists each stored data type, its contents and how long it is kept. Retention periods are given where AliasFleet has published them; where no period is published, that is marked as a gap.
| Data type | Contents | Retention |
|---|---|---|
| Account information | Email address, name if provided, and a hashed password. Passwords are never stored in plain text. | Kept while the account is active. |
| Aliases | Alias addresses, names, descriptions, categories, and the destination each alias forwards to. | Kept while the account is active. |
| Destinations | Email addresses verified as forwarding targets. | Kept while the account is active. |
| Custom domains | Domain names added to the account and their DNS verification state. | Kept while the account is active. |
| Email metadata | Aggregate counts of forwarded and blocked emails per alias, the numbers shown on alias cards. Not message content. | Kept while the account is active. |
| Session records | Active login sessions: device type, browser and approximate location, used for the Active sessions page. | Kept while the session is active. Gap: AliasFleet does not publish the exact session expiry period. |
| Billing records | Subscription status and invoice records. Card details are excluded; Paddle stores those. | Kept while the account is active. |
Data never stored#
Email bodies and attachments are never stored. Messages pass through the forwarding servers on to the destination inbox without being kept. Subject lines are also not kept after forwarding. The only email-related data retained is the aggregate forwarded and blocked counts described in the table above. Aliases are managed, persistent forwarding identities, and each alias keeps its own forwarding record; How email aliases actually work describes the forwarding mechanism.
Payment card details#
Paddle holds payment card details. Paddle is the Merchant of Record for AliasFleet subscriptions: it runs the checkout and holds card data under its own compliance controls. AliasFleet records only the subscription status and invoice records tied to the account. AliasFleet does not collect, store or manage card details itself.
Data export#
The export contains aliases, destinations, categories, custom domains and account details in a portable format.
- Open Settings. Sign in to the AliasFleet dashboard and open Settings.
- Open the Profile tab. The data export option is in the Profile section.
- Request the export. Start the export and download the file when it is ready.
Verification. Open the downloaded file and confirm it includes aliases, destinations, categories and account details.
Troubleshooting. If the export does not start, sign out and sign back in, then retry. If a section is missing from the file, contact support from the account's address and describe which section is missing.
Account deletion#
Deleting an account removes all of its data immediately. There is no grace period and no recovery option. The full process is described in Deleting Your Account.
- Open Settings. Sign in to the AliasFleet dashboard and open Settings.
- Open the Security tab. Scroll to the bottom of the page.
- Delete the account. Choose the delete option and confirm when prompted.
Verification. After confirmation, the account no longer exists and its data is removed from AliasFleet systems. An account deleted in error cannot be restored.
Privacy policy#
For the full legal detail, see the Privacy Policy.