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Getting Started

Getting Started
  • What is AliasFleet?
  • Your First Alias
  • Understanding Forwarding
  • Your Dashboard at a Glance

Account & Billing

Account & Billing
  • Your Plan and Usage Limits
  • Upgrading to Pro
  • Managing Your Subscription
  • Downloading Invoices
  • Support Ticket Limits
  • Membership Tier
  • Billing Cycle and Renewal
  • API Rate Limits by Plan

Billing Support

Account & Billing
  • Cancelling Your Subscription
  • Downgrading Your AliasFleet Plan
  • Understanding Proration and Plan Changes
  • Updating Your Payment Method
  • Handling Failed Payments and Account Suspension
  • AliasFleet Refund Policy

Email Aliases

Email Aliases
  • Creating and Managing Aliases
  • Activating and Deactivating an Alias
  • Deleting an Alias
  • Sorting, Filtering and Searching Aliases
  • Grid View vs List View
  • Grouping Aliases
  • Alias Categories
  • Copying an Alias Address
  • Per-Alias Email Banner Settings
  • Alias Permission Mode
  • Sending Outbound Emails (Quick Send)

Custom Domains

Custom Domains
  • Adding a Custom Domain
  • DNS Verification
  • Domain Status and Health Indicators
  • Subdomains
  • Removing a Domain
  • Using Your Domain on Aliases

Destinations

Destinations
  • What Is a Destination?
  • Adding a Destination
  • Verifying a Destination
  • Setting a Default Destination
  • Reply from Aliases
  • Send New Emails from Aliases
  • Understanding Email Threading & Replies
  • One-Click Enable from Bounce Email
  • Removing a Destination
  • PGP Encryption for Destinations
  • WKD Auto-Encryption for Replies & Sends

Security & Privacy

Security & Privacy
  • Security Best Practices
  • Two-Factor Authentication (2FA)
  • Active Sessions
  • Changing Your Password
  • What Data AliasFleet Stores
  • Reporting a Security Issue
  • Browser Extension Sessions
  • How to Use Vault Lock in the Extension

Rate Limiting

Security & Privacy
  • Rate Limiting & Account Protection

Settings

Settings
  • General Settings
  • Profile Settings
  • Alias Settings
  • Destinations in Settings
  • Notification Settings
  • Security Settings
  • Deleting Your Account

Analytics

Analytics
  • Analytics Overview
  • Alias Performance
  • Top Senders
  • Trends
  • Bounces
  • Bandwidth Usage
  • Category Breakdown
  • Exporting Analytics Data
  • Understanding Your Alias Statistics
  • How Monthly Trends Work

Sender Rules

Sender Rules
  • Using Sender Rules
  • Blacklist vs Deactivating an Alias
  • Using Sender Rules to Allow Senders (Whitelist)
  • Blocked Emails Explained

Troubleshooting

Troubleshooting
  • Emails Not Arriving
  • Can't Verify a Destination
  • DNS Not Verifying
  • Can't Log In
  • Replies Not Going Through Alias
  • Alias Not Forwarding
  • Payment Failed
  • Browser Extension Issues
  • Too Many Requests Error
  • Page Not Loading or Showing an Error

Developers

Developer API
  • Identity & Token Introspection API
  • Aliases API
  • Alias Destinations & Batch Operations API
  • Domains API
  • Destinations API
  • Quick-Send API
  • Sender Rules API
  • Activity & Audit Logs API
  • Fleet Analytics API
  • Rules Engine API
  • Security & Threat Intelligence API
  • Webhooks API
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Article Navigation
OverviewWhat is AliasFleet?Creating an AliasEmails Not ArrivingContact Support

Getting Started

Getting Started
  • What is AliasFleet?
  • Your First Alias
  • Understanding Forwarding
  • Your Dashboard at a Glance

Account & Billing

Account & Billing
  • Your Plan and Usage Limits
  • Upgrading to Pro
  • Managing Your Subscription
  • Downloading Invoices
  • Support Ticket Limits
  • Membership Tier
  • Billing Cycle and Renewal
  • API Rate Limits by Plan

Billing Support

Account & Billing
  • Cancelling Your Subscription
  • Downgrading Your AliasFleet Plan
  • Understanding Proration and Plan Changes
  • Updating Your Payment Method
  • Handling Failed Payments and Account Suspension
  • AliasFleet Refund Policy

Email Aliases

Email Aliases
  • Creating and Managing Aliases
  • Activating and Deactivating an Alias
  • Deleting an Alias
  • Sorting, Filtering and Searching Aliases
  • Grid View vs List View
  • Grouping Aliases
  • Alias Categories
  • Copying an Alias Address
  • Per-Alias Email Banner Settings
  • Alias Permission Mode
  • Sending Outbound Emails (Quick Send)

Custom Domains

Custom Domains
  • Adding a Custom Domain
  • DNS Verification
  • Domain Status and Health Indicators
  • Subdomains
  • Removing a Domain
  • Using Your Domain on Aliases

Destinations

Destinations
  • What Is a Destination?
  • Adding a Destination
  • Verifying a Destination
  • Setting a Default Destination
  • Reply from Aliases
  • Send New Emails from Aliases
  • Understanding Email Threading & Replies
  • One-Click Enable from Bounce Email
  • Removing a Destination
  • PGP Encryption for Destinations
  • WKD Auto-Encryption for Replies & Sends

Security & Privacy

Security & Privacy
  • Security Best Practices
  • Two-Factor Authentication (2FA)
  • Active Sessions
  • Changing Your Password
  • What Data AliasFleet Stores
  • Reporting a Security Issue
  • Browser Extension Sessions
  • How to Use Vault Lock in the Extension

Rate Limiting

Security & Privacy
  • Rate Limiting & Account Protection

Settings

Settings
  • General Settings
  • Profile Settings
  • Alias Settings
  • Destinations in Settings
  • Notification Settings
  • Security Settings
  • Deleting Your Account

Analytics

Analytics
  • Analytics Overview
  • Alias Performance
  • Top Senders
  • Trends
  • Bounces
  • Bandwidth Usage
  • Category Breakdown
  • Exporting Analytics Data
  • Understanding Your Alias Statistics
  • How Monthly Trends Work

Sender Rules

Sender Rules
  • Using Sender Rules
  • Blacklist vs Deactivating an Alias
  • Using Sender Rules to Allow Senders (Whitelist)
  • Blocked Emails Explained

Troubleshooting

Troubleshooting
  • Emails Not Arriving
  • Can't Verify a Destination
  • DNS Not Verifying
  • Can't Log In
  • Replies Not Going Through Alias
  • Alias Not Forwarding
  • Payment Failed
  • Browser Extension Issues
  • Too Many Requests Error
  • Page Not Loading or Showing an Error

Developers

Developer API
  • Identity & Token Introspection API
  • Aliases API
  • Alias Destinations & Batch Operations API
  • Domains API
  • Destinations API
  • Quick-Send API
  • Sender Rules API
  • Activity & Audit Logs API
  • Fleet Analytics API
  • Rules Engine API
  • Security & Threat Intelligence API
  • Webhooks API
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Analytics
Docs
Analytics
Bounces

Bounces

What bounces are, how to read bounce stats, and what causes them

2 min read
Updated May 11, 2026

Go to Analytics and click the Bounces tab. This shows how many emails sent to your aliases couldn't be delivered.

The three stats

Total bounces — how many emails bounced in the selected period.

Bounce rate — bounces as a percentage of total emails received. A high bounce rate means a lot of emails are being blocked or failing.

Bounce types — a breakdown of why emails bounced.

Common bounce reasons

Deactivated alias — the most common. Someone sent to an alias that was turned off. The sender receives a delivery failure notification.

Destination unreachable — the destination the alias forwards to couldn't accept the email. This could be a full mailbox, a temporary outage, or the destination having been removed.

Permission blocked — the alias's permission mode rejected the sending address.

Invalid alias — the email was sent to an address that doesn't exist on your account (typo from the sender, or an alias you deleted).

What a healthy bounce rate looks like

A low bounce rate (under 5%) is normal — some bounces are expected from deactivated aliases or spam attempts to random addresses. A high bounce rate worth investigating would be 20%+ sustained over time, which could indicate a misconfiguration or a destination issue.

Taking action on bounces

If bounce rate is high, check the Alias Performance tab to find which aliases have the most blocked email, then investigate those specifically.

Frequently Asked Questions

What is a healthy bounce rate?

Under 5% is normal. Some bounces from deactivated aliases or spam attempts are expected. Sustained rates above 20% indicate a problem.

Why do emails bounce?

Common reasons: deactivated alias, destination unreachable (full mailbox), permission blocked, or invalid alias address.

Do bounces affect my sender reputation?

AliasFleet handles bounces internally. Unlike traditional email sending, alias bounces don't impact any reputation score.

How can I reduce bounce rates?

Keep aliases active, verify destinations regularly, and delete unused aliases that might receive random spam attempts.

Was this article helpful?

Related articles

Analytics Overview

What the Analytics page shows and how to navigate it

Alias Performance

How to use the Alias Performance tab to see which aliases are active and which aren't

Top Senders

Seeing which email addresses send the most to your aliases

Trends

Daily email volume and peak hours — understanding your forwarding patterns over time

Bandwidth Usage

What the bandwidth stat means and when it matters

Content

The three statsCommon bounce reasonsWhat a healthy bounce rate looks likeTaking action on bounces

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