These Terms of Service ("Terms") govern your use of AliasFleet's email alias management platform. By creating an account or using our service, you agree to be bound by these Terms.
Service Description
AliasFleet provides email alias management services including:
- Email Aliases: Create multiple email aliases under our domains or your custom domains
- Email Forwarding: Forward incoming emails from aliases to verified destinations
- PGP Encryption: Optional end-to-end encryption for forwarded emails
- Custom Domains: Add and verify your own domains for alias creation (Pro plans)
- Quick Send: Send emails through your aliases from our web interface (Business plans)
- Alias Management: Organize aliases with categories, search, and analytics
Service Plans
Plans vary by feature set and limits:
Free: Limited aliases, shared domains only, basic forwarding.
Pro: Increased alias limits, custom domains, advanced features.
Business: Unlimited aliases, custom domains, Quick Send capabilities, priority support.
Specific limits and pricing are available at aliasfleet.com/pricing.
Account Registration
To use AliasFleet, you must:
- Be at least 13 years old (or the age of majority in your jurisdiction)
- Provide a valid email address for account verification
- Create a secure password
- Verify ownership of any custom domains you add
- Maintain accurate account information
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Prohibited Activities
You agree not to use AliasFleet to:
- Send spam, unsolicited bulk email, or email bombing
- Engage in fraud, phishing, impersonation, or other deceptive practices
- Distribute malware, viruses, or other harmful content
- Harass, threaten, or abuse others
- Violate intellectual property rights or export control laws
- Attempt to hack, exploit, or compromise our systems or other users' accounts
- Circumvent rate limits, security measures, or access controls
- Resell, redistribute, or repackage our services without authorization
- Use excessive resources that impact service performance for others
- Conduct any illegal activities
Quick Send (Outgoing Email)
Quick Send (available on Business plans) allows you to send emails through your aliases from our web interface:
- Daily sending limits apply based on your plan and account standing
- You may only send from verified aliases and domains you control
- All sent emails must comply with these Terms and our Anti-Spam Policy
- We monitor for abuse and may suspend sending privileges for violations
- Quick Send is a web-based feature, not an SMTP service for email clients
Custom Domains
When using custom domains:
- You must own or have authorization to use the domain
- You are responsible for configuring and maintaining DNS records (MX, SPF, DKIM, DMARC)
- We provide DKIM keys for domain authentication
- DNS verification must be completed before the domain can be used
- We may suspend domains that fail verification or are used for abuse
Account Suspension and Termination
We may suspend or terminate your account if you:
- Violate these Terms or our other policies
- Engage in fraudulent or abusive behavior
- Fail to pay for services when due
- Create legal liability for us or others
For severe violations (spam, fraud, illegal activity), we may terminate immediately without notice. For less severe issues, we will attempt to provide warning and opportunity to correct.
You may delete your account at any time through Settings → Security → Delete Account. This action is permanent and cannot be undone.
Payments and Billing
- Subscriptions are billed monthly through Stripe in USD
- Subscriptions auto-renew unless cancelled before the renewal date
- You may cancel at any time; service continues until the end of the current period
- Refunds are provided according to our Refund Policy
- Failed payments may result in service downgrade after multiple attempts
Intellectual Property
AliasFleet retains all rights to our platform, branding, and code. You retain ownership of your custom domain names. You grant us a limited license to use your domain information solely to provide the service.
Service Level and Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We do not guarantee:
- 100% uptime or uninterrupted service
- Delivery of every email (email delivery depends on third-party systems)
- Compatibility with all email providers or clients
We strive to maintain high availability and will communicate known issues via our status page and support channels.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Our total liability is limited to the amount you paid us in the 12 months preceding the claim
- We are not liable for indirect, incidental, special, or consequential damages
- We are not responsible for lost emails, data loss, or business interruption
Indemnification
You agree to indemnify and hold harmless AliasFleet from claims arising from:
- Your use of the service in violation of these Terms
- Your custom domain content or configuration
- Your violation of any third-party rights
Changes to Terms
We may update these Terms periodically. Changes will be posted on this page.
Continued use after changes constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of [Jurisdiction]. Disputes will be resolved in the courts of [Jurisdiction].
Contact
For questions about these Terms:
Email: legal@aliasfleet.com
General Support: support@aliasfleet.com