Removing a custom domain from AliasFleet disconnects that domain from the account permanently. The guide sets out the order for removal: check the number of aliases on the domain, deactivate or delete those aliases first, and then remove the domain. It also states the effect of removal on forwarding and how to check the result.
Access to the AliasFleet account holding the domain is required. The Domains list shows the alias count for each domain, so the number of affected aliases is visible before removal takes place.
What happens when a domain is removed?#
Removal ends the connection between the domain and AliasFleet. It does not delete the domain itself. Registration remains with the registrar and is unchanged. Forwarding for every alias on that domain stops at once, and mail sent to those addresses bounces rather than reaching a destination inbox.
Aliases on the removed domain remain listed in the account, but they forward nothing after removal. They cannot be transferred to a different domain, because an alias address is fixed when the alias is created. After removal, an alias on that domain can only be left deactivated in the account or deleted. The aliases are therefore handled before the domain is removed, not after it.
Removal of a root domain also removes its subdomains. Removal of one subdomain on its own leaves the root domain unchanged.
How do I remove a domain?#
The steps run in this order:
- Open the Domains list. Go to Domains and find the row for the domain.
- Check the alias count. Note the number of aliases using the domain. That number is the full set of addresses that will stop forwarding.
- Deactivate aliases kept on record. Deactivate aliases retained in the account for reference, so they show as inactive before the domain is removed.
- Delete aliases no longer needed. Delete each alias on the domain that will not be used again. The steps are in Deleting an Alias.
- Remove the domain. Use the trash icon on the domain row.
- Check the Domains list again. Confirm the domain no longer appears in the list.
Removing a destination inbox is a separate task with separate effects. The steps for that task are in Removing a Destination.
How do I remove a subdomain only?#
One subdomain can be removed without changing the root domain. Find the subdomain row in the domain list, shown indented under its parent, and use the trash icon on that row. The root domain and its other subdomains remain in place. The same alias rule applies: aliases on that subdomain stop forwarding and cannot be moved to another domain, so deactivate or delete them first. Subdomain setup is covered in Subdomains.
How do I verify the removal?#
Verification uses two checks. First, the domain no longer appears in the Domains list. Second, mail sent to an alias on the removed domain bounces instead of forwarding to a destination inbox. A bounce after removal is the expected result, not an error. It confirms that forwarding for that domain has stopped.
What if something looks wrong after removal?#
Aliases from the removed domain are still listed. That is expected. Aliases remain in the account after removal and do not forward. Delete each one individually using Deleting an Alias.
Mail to an alias on the removed domain bounces. That is also expected. Forwarding for the alias stopped when the domain was removed, and the alias cannot be assigned to a working domain. Deactivate or delete the alias so it is not mistaken for a working address.
A subdomain is still listed after the root domain was removed. Removing a root domain removes its subdomains, so a subdomain row that remains should be removed separately with the trash icon on that row, using the subdomain steps above.
The domain is still needed for mail. Removal does not affect registration, so the domain still exists at its registrar. Only the connection to AliasFleet was removed. The setup side of custom domains is covered in How to Set Up Email Aliases on a Custom Domain.