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OverviewWhat is AliasFleet?Creating an AliasEmails Not ArrivingContact Support

Getting Started

Getting Started
  • What is AliasFleet?
  • Your First Alias
  • Understanding Forwarding
  • Your Dashboard at a Glance

Account & Billing

Account & Billing
  • Your Plan and Usage Limits
  • Upgrading to Pro
  • Managing Your Subscription
  • Downloading Invoices
  • Support Ticket Limits
  • Membership Tier
  • Billing Cycle and Renewal
  • API Rate Limits by Plan

Billing Support

Account & Billing
  • Cancelling Your Subscription
  • Downgrading Your AliasFleet Plan
  • Understanding Proration and Plan Changes
  • Updating Your Payment Method
  • Handling Failed Payments and Account Suspension
  • AliasFleet Refund Policy

Email Aliases

Email Aliases
  • Creating and Managing Aliases
  • Activating and Deactivating an Alias
  • Deleting an Alias
  • Sorting, Filtering and Searching Aliases
  • Grid View vs List View
  • Grouping Aliases
  • Alias Categories
  • Copying an Alias Address
  • Per-Alias Email Banner Settings
  • Alias Permission Mode
  • Sending Outbound Emails (Quick Send)

Custom Domains

Custom Domains
  • Adding a Custom Domain
  • DNS Verification
  • Domain Status and Health Indicators
  • Subdomains
  • Removing a Domain
  • Using Your Domain on Aliases

Destinations

Destinations
  • What Is a Destination?
  • Adding a Destination
  • Verifying a Destination
  • Setting a Default Destination
  • Reply from Aliases
  • Send New Emails from Aliases
  • Understanding Email Threading & Replies
  • One-Click Enable from Bounce Email
  • Removing a Destination
  • PGP Encryption for Destinations
  • WKD Auto-Encryption for Replies & Sends

Security & Privacy

Security & Privacy
  • Security Best Practices
  • Two-Factor Authentication (2FA)
  • Active Sessions
  • Changing Your Password
  • What Data AliasFleet Stores
  • Reporting a Security Issue
  • Browser Extension Sessions
  • How to Use Vault Lock in the Extension

Rate Limiting

Security & Privacy
  • Rate Limiting & Account Protection

Settings

Settings
  • General Settings
  • Profile Settings
  • Alias Settings
  • Destinations in Settings
  • Notification Settings
  • Security Settings
  • Deleting Your Account

Analytics

Analytics
  • Analytics Overview
  • Alias Performance
  • Top Senders
  • Trends
  • Bounces
  • Bandwidth Usage
  • Category Breakdown
  • Exporting Analytics Data
  • Understanding Your Alias Statistics
  • How Monthly Trends Work

Sender Rules

Sender Rules
  • Using Sender Rules
  • Blacklist vs Deactivating an Alias
  • Using Sender Rules to Allow Senders (Whitelist)
  • Blocked Emails Explained

Troubleshooting

Troubleshooting
  • Emails Not Arriving
  • Can't Verify a Destination
  • DNS Not Verifying
  • Can't Log In
  • Replies Not Going Through Alias
  • Alias Not Forwarding
  • Payment Failed
  • Browser Extension Issues
  • Too Many Requests Error
  • Page Not Loading or Showing an Error

Developers

Developer API
  • Identity & Token Introspection API
  • Aliases API
  • Alias Destinations & Batch Operations API
  • Domains API
  • Destinations API
  • Quick-Send API
  • Sender Rules API
  • Activity & Audit Logs API
  • Fleet Analytics API
  • Rules Engine API
  • Security & Threat Intelligence API
  • Webhooks API
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Article Navigation
OverviewWhat is AliasFleet?Creating an AliasEmails Not ArrivingContact Support

Getting Started

Getting Started
  • What is AliasFleet?
  • Your First Alias
  • Understanding Forwarding
  • Your Dashboard at a Glance

Account & Billing

Account & Billing
  • Your Plan and Usage Limits
  • Upgrading to Pro
  • Managing Your Subscription
  • Downloading Invoices
  • Support Ticket Limits
  • Membership Tier
  • Billing Cycle and Renewal
  • API Rate Limits by Plan

Billing Support

Account & Billing
  • Cancelling Your Subscription
  • Downgrading Your AliasFleet Plan
  • Understanding Proration and Plan Changes
  • Updating Your Payment Method
  • Handling Failed Payments and Account Suspension
  • AliasFleet Refund Policy

Email Aliases

Email Aliases
  • Creating and Managing Aliases
  • Activating and Deactivating an Alias
  • Deleting an Alias
  • Sorting, Filtering and Searching Aliases
  • Grid View vs List View
  • Grouping Aliases
  • Alias Categories
  • Copying an Alias Address
  • Per-Alias Email Banner Settings
  • Alias Permission Mode
  • Sending Outbound Emails (Quick Send)

Custom Domains

Custom Domains
  • Adding a Custom Domain
  • DNS Verification
  • Domain Status and Health Indicators
  • Subdomains
  • Removing a Domain
  • Using Your Domain on Aliases

Destinations

Destinations
  • What Is a Destination?
  • Adding a Destination
  • Verifying a Destination
  • Setting a Default Destination
  • Reply from Aliases
  • Send New Emails from Aliases
  • Understanding Email Threading & Replies
  • One-Click Enable from Bounce Email
  • Removing a Destination
  • PGP Encryption for Destinations
  • WKD Auto-Encryption for Replies & Sends

Security & Privacy

Security & Privacy
  • Security Best Practices
  • Two-Factor Authentication (2FA)
  • Active Sessions
  • Changing Your Password
  • What Data AliasFleet Stores
  • Reporting a Security Issue
  • Browser Extension Sessions
  • How to Use Vault Lock in the Extension

Rate Limiting

Security & Privacy
  • Rate Limiting & Account Protection

Settings

Settings
  • General Settings
  • Profile Settings
  • Alias Settings
  • Destinations in Settings
  • Notification Settings
  • Security Settings
  • Deleting Your Account

Analytics

Analytics
  • Analytics Overview
  • Alias Performance
  • Top Senders
  • Trends
  • Bounces
  • Bandwidth Usage
  • Category Breakdown
  • Exporting Analytics Data
  • Understanding Your Alias Statistics
  • How Monthly Trends Work

Sender Rules

Sender Rules
  • Using Sender Rules
  • Blacklist vs Deactivating an Alias
  • Using Sender Rules to Allow Senders (Whitelist)
  • Blocked Emails Explained

Troubleshooting

Troubleshooting
  • Emails Not Arriving
  • Can't Verify a Destination
  • DNS Not Verifying
  • Can't Log In
  • Replies Not Going Through Alias
  • Alias Not Forwarding
  • Payment Failed
  • Browser Extension Issues
  • Too Many Requests Error
  • Page Not Loading or Showing an Error

Developers

Developer API
  • Identity & Token Introspection API
  • Aliases API
  • Alias Destinations & Batch Operations API
  • Domains API
  • Destinations API
  • Quick-Send API
  • Sender Rules API
  • Activity & Audit Logs API
  • Fleet Analytics API
  • Rules Engine API
  • Security & Threat Intelligence API
  • Webhooks API
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Account & Billing
Docs
Account & Billing
Upgrading to Pro

Upgrading to Pro

How to upgrade your account and what changes immediately

2 min read
Updated May 10, 2026

Go to Billing and click Upgrade to Pro. You'll be taken to the Stripe checkout page where you can enter your payment details and complete the purchase.

Monthly vs annual

You can choose between monthly and annual billing at checkout. Annual works out cheaper — the exact saving is shown on the Pricing page. You can switch between billing cycles later through the customer portal.

What happens after you pay

Your account upgrades immediately once the payment goes through. You're redirected back to the billing page with a confirmation. Custom domains unlock, usage limits increase, and you can start creating aliases on your own domain straight away.

If the billing page doesn't reflect your new plan right away, hit the Sync button — it pulls the latest status from Stripe. A page refresh also works.

Payment methods

Stripe accepts most major credit and debit cards. Depending on your country, other payment methods may be available at checkout.

If the payment fails

Stripe will show an error at checkout with a reason — usually a declined card or incorrect details. Try a different card or contact your bank if it keeps failing.

If a payment fails after your subscription is already active (renewal failure), you'll see a warning banner on the billing page with a link to update your payment method.

Frequently Asked Questions

What happens immediately after I upgrade?

Your account upgrades instantly once payment processes. Custom domains unlock, limits increase, and you can create aliases on your own domain.

Should I choose monthly or annual billing?

Annual is cheaper per month. You can switch between cycles later through the customer portal.

What payment methods are accepted?

Stripe accepts most major credit and debit cards. Additional payment methods may be available depending on your country.

Why doesn't my billing page show the new plan?

Click the Sync button on the billing page to pull the latest status from Stripe, or refresh the page.

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Related articles

Your Plan and Usage Limits

What's included on each plan and how to check your current usage

Managing Your Subscription

How to change your plan, update payment details, and manage your subscription

Cancelling Your Subscription

Learn how cancellation works and what account access you retain until the billing period ends.

Downloading Invoices

Where to find and download your past invoices

Support Ticket Limits

How many support tickets you can create based on your plan

Content

Monthly vs annualWhat happens after you payPayment methodsIf the payment fails

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