Upgrading to Pro moves an AliasFleet account from the Free plan to the paid Pro plan. The upgrade starts on the Billing page, completes through a Paddle checkout, and applies immediately: the alias cap is removed, custom domains unlock, and the higher domain and destination limits show on the Billing page.
An AliasFleet account signed in to the app dashboard is required. Upgrading is a paid change, and a payment method is needed at checkout. Paddle acts as merchant of record for billing. This guide covers the upgrade flow only. For the full list of plan limits, see Your Plan and Usage Limits. For payment details and invoice history after upgrading, see Managing Your Subscription.
How do I upgrade from the Free plan?#
The Free plan button on the Billing page opens the plans page, and the plans page opens the Paddle checkout:
- Sign in to the app dashboard.
- Open Billing. The current plan and the Plan Usage card appear on the Billing page.
- Select Upgrade to Pro. A Free account shows an Upgrade to Pro button on the Billing page. Selecting it opens the Subscription Plans page, which lists each plan and marks the active tier with a Current Plan badge.
- Select Upgrade to Pro on the Pro card. The button on the Pro card reads Upgrade to Pro. Selecting it opens the Paddle checkout overlay.
- Complete the Paddle checkout. Enter payment details in the Paddle checkout and submit. Paddle processes the payment as merchant of record.
- Return to Billing. After checkout, an Upgrade Successful message on the Billing page states that the new plan features are now active.
How do I upgrade from one paid plan to another?#
A paid-to-paid upgrade, such as Pro to Business, uses the same plans page, with one additional confirmation step:
- Open Billing, then open the plans page. A paid account shows Change Plan on the Billing page instead of Upgrade to Pro. Selecting it opens the Subscription Plans page.
- Select the higher plan. For Business, the card button reads Upgrade to Business; for other changes it reads Switch to followed by the plan name.
- Review the Confirm Upgrade dialog. The dialog lists the new plan rate, the credit from unused time on the current plan, and the amount due. When available credits cover the upgrade, the dialog states that no charge will be billed to the payment method today.
- Confirm the upgrade. Selecting confirm applies the change at once. The upgrade is prorated: unused time on the old plan becomes a credit against the new plan, rather than a second full charge.
What changes immediately on upgrade?#
Upgrades take effect at once, not at the next renewal. The changes below apply as soon as the upgrade completes:
- Active aliases: the Free cap of 10 aliases is removed. Pro lists unlimited active aliases.
- Custom domains: the Free limit of 0 becomes 3 on Pro, so custom domain creation unlocks.
- Verified destinations: the Free limit of 1 becomes 5 on Pro.
- Monthly Bandwidth: Pro lists 1 GB in app pricing data. The Free bandwidth figure is not stated here because app code gives two different Free figures; the Billing page figure for the account is the figure to use. See Your Plan and Usage Limits for that conflict.
- Existing items: aliases, destinations, and routing set up on the Free plan stay in place. The upgrade deletes or recreates nothing.
Each change can be confirmed on the Billing page. The Plan Usage card lists Email Aliases, Custom Domains, Forwarding Destinations, and Monthly Bandwidth as used figures against the new limits. On Pro, Email Aliases shows "Unlimited" and Custom Domains shows a limit of 3.
How do I verify the upgrade worked?#
- Check the Billing page. The subscription card carries the new plan name, and the Plan Usage card carries the new limits.
- Confirm the changed metric. On Pro, Email Aliases reads "Unlimited" and Custom Domains reads a limit of 3.
- Create the new item. If creation still fails after the upgrade, refresh the Billing page and read the Plan Usage card again before retrying.
Troubleshooting#
Why does the Billing page still show the old plan?#
The Billing page can lag behind checkout. Refresh the page and read the Plan Usage card again. If the old plan still shows, confirm the correct account is signed in, since a second account opens a different Billing page. If checkout completed but the plan never changes, the payment may not have finished; reopen the plans page and check whether the plan card still offers the upgrade.
Why does the Paddle checkout not open?#
The checkout opens as an overlay from the plans page. If selecting the plan button opens nothing, check that the browser is not blocking pop-ups or overlays for the app, then refresh the plans page and select the plan again. If the button stays in a loading state without opening, wait for that state to clear before selecting again.
Why does the Confirm Upgrade dialog show an amount different from the plan price?#
The dialog shows a prorated figure, not the full plan price. Unused time on the current plan becomes a credit, and the amount due equals the new plan cost for the remaining period minus that credit. The full plan price applies from the next renewal date.
Why is there a scheduled plan change warning on the plans page?#
A scheduled change, such as a cancellation or pause, blocks a new plan change until it is dealt with. The plans page shows a banner when a cancellation or pause is scheduled. Manage or cancel that scheduled change on the Billing page first, then select the new plan.
Related reading#
- Your Plan and Usage Limits: the full Free, Pro, and Business limits table and how to read the Plan Usage card.
- Cancelling Your Subscription: how cancellation at period end works, including the 7-day grace period after a paid period ends.
- How email aliases actually work: how aliases forward mail, and why one alias per site limits the effect of a leak. That explanation covers the forwarding mechanism behind the alias counts that change on upgrade.